Fairmont Mara Safari Club - Maasai Mara

Masai Mara, Maasai Mara, Kenya  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Fairmont Mara Safari Club - Maasai Mara

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The business Fairmont Mara Safari Club Hotel offers a non-smoking accommodation overlooking the Mara River and the Crocodile River . The hotel opened its doors in 1989 and was remodeled in 2008.

This venue accommodates guests in the middle of Masai Mara. Bars and restaurants are stroll from the hotel.

The hotel allows quick access to hills and woods.

Guests can reach Fairmont Mara Safari Club Hotel from Mara Lodges airport within 50 minutes' drive.

Rooms

With a superb view over the river, 50 rooms offer free Wi-Fi, climate control, a private safe, a patio and a dining area along with an en suite bathroom featuring a hairdryer, bathrobes and slippers. Guestrooms are outfitted with a rustic interior.

Eat & Drink

The restaurant entices with dishes of Asian cuisine. Guests can spend time in the large Swimming Pool The Pool bar serving a wide range of beers, soft drinks and liqueurs.

Services

Fairmont Mara Safari Club Hotel welcomes guests, offering a safe deposit box, a gift shop and a luggage storage along with a business centre, a meeting room and a catering service.

Relax

A buffet, a play area and board games are available for children. On-site activities feature hiking and cycling.

Internet

Wireless internet is available in the business centre for additional charge.

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2008.  Number of rooms:   51.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Currency exchange
  • Gift/Newsstand
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Hiking
  • Cycling

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Tours/Ticket assistance
  • Wake up service
  • Shoe shine service
  • Newspaper service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's play area

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Casino
  • Entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Massage
  • Library

Room view

  • River view

Room facilities

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Terrace
  • Turndown service
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Toilet

Media

  • Direct dial telephone

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 10 am FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Fairmont Mara Safari Club - Maasai Mara Maasai Mara location
Show big map »

Hotel Address:

Masai Mara, Maasai Mara, Kenya

Get directions
City Centre
  • Maasai Mara
    16.6 mi
Airports
  • Mara Lodges (MRE)
    25.6 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2008
  • Number of rooms:
    51

Hotel Awards

KenyanHOTEL AWARDSHighly RecommendedMaasai MaraFairmont Mara Safari Club

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Kenya

Use Badge

Rooms and availability

Guest Room
  • Max occupancy:

    1 person

  • Check Prices
Superior Room
River view
  • Max occupancy:

    1 person

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Deluxe Room
  • Max occupancy:

    1 person

  • Check Prices

Fairmont Mara Safari Club Location

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Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2008
  • Number of rooms:
    51

Hotel Awards

KenyanHOTEL AWARDSHighly RecommendedMaasai MaraFairmont Mara Safari Club

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Kenya

Use Badge

Cities nearby

Fairmont Mara Safari Club Reviews

Guest reviews are submitted by our customers after their stay at Fairmont Mara Safari Club

Average guest rating

9.0out of 10
Superb
Based on 22 reviews

Rating by category:

Value
9.0
Rooms
9.7
Location
10.0
Service
10.0

Guest reviews

  • 3.2

    Ripe off... can't believe it's a 5 star. . Power goes off at midnight ...

    Tents are cheaply done.. and extremely small... toilet seat is basically in the bedroom... I don't like it makes me feel like we were sleeping in the toilet...everything is extra charge ! Even taking a bicycle for a spin costs extra... too focused on money making instead of being focused on customer experience and satisfaction.. Not enough safari cars and they are not organized enough to manage the guests' experiences

  • 7.4

    Location n courteous Staff

    food option limition for veg people

  • 9.6

    This was our second visit to the Fairmont Mara Safari Club. We love it. Located on the Mara River, there are hippos and crocs viewable from within the Lodge grounds and all the Big 5 just a short drive away. You get 2 free game drives each day and the guides are great, always managing to make each drive interesting and insightful. The staff are great and the food is top notch. Will definitely be returning.

    The only thing I'd ask the management to do is to find some space on the site for a small gym - either indoor and/or outdoor.

  • 9.6

    The staff made this holiday special. The location is spectacular and the game drives were great quality. The tent was roomy, beds comfy and the morning wake up call of tea and biscuits from Isaac was a gentle way to start the day.

    Wifi in rooms was the only thing that could be improved.

  • 7.8

    We have stayed for 2 nights and got 4 game drives. Our tent was very far away from the main resort(lobby where you have the only wi-fi & restaurant) eventhough we were a honeymoon couple tent was way better than our expectations, pretty clean and safe. Our driver Henry was very experienced and communicative. Thanks to him we had very effective drives, saw 4 of big 5 in only 3 drives. and he was willing to go extra hours for us. We recommend him to every guest who'll go there.

    During our check-out we were asked to pay an extra 280USD (70USD per day/person & almost %25 of our total cost) what is called the "conservation fee" which was as the receptionist Edith referred " which is usually paid by all guests who have gone to the park". We have told that we werent informed about this cost. There were no indication or information in our booking details from Booked.net. Also we have communicated with Fairmont sales agent Mildrid and in none of our e-mails this cost is mentioned. We have said we are not willing to pay this cost because it is not communicated with us and they have to fix this with Booked.net not us. After this; they have made us wait for almost 1 hour where the duty manager came and told he'll speak to Mildrid but he never came back. They knew that we were being late to our flight and they have stalled and waited us to pay this rate before they take us to the flight. They said we can ask refund from Booked.net and did not do anything else. Eventhough the experience until this moment was amazing, this dishonest and unfriendly approach caused a very bad ending. We were thinking of going back there next year but after this we will definetely look for another resort for safaris in the region.

  • 9.6

    The service was great. Our guide, Jonathan, was very friendly and informative -and he went the extra mile for us. The hotel treated us to a surprise dinner for having stayed with them for a few nights. Hippos by the tents, great game drives, all one could expect.

    Coffee was a disappointment.

  • 10.0

    Staff very friendly and welcoming. Game drives were amazing, and our guide, Samuel, was brilliant. Tents were beautiful with everything needed for our stay. Food delicious.

    Nothing

  • 10.0

    EVERYTHING

    NOTHING

  • 10.0

    We had an incredible driver/guide on safari. Henry made sure that we saw the Big Five, and the staff celebrated with us. The food and service were excellent. Our tent was absolutely luxurious, just as pictured in photographs. We also had good massages.

    It would be great to have wi-fi in our tent, but we logged on in the lobby and sent a few photos to the kids. Beautiful lobby.

  • 9.6

    Staff is fantastic and the food is exceptional, but the game drives are the real draw! The location is gorgeous and easily accessible by air, and the accommodations very nice.

    Only one thing: the price for the balloon flight seemed excessive ($500/person). I know this is a 5-star resort, but c'mon... Beyond that, I'd have a tough time picking anything out that we DIDN'T like--a great time!

  • 9.6

    The location,accommodation and game drives were excellent but the trip as made for my 9 year old daughter by the warmth of the staff who really went out of their way to cater for her.

  • 10.0

    Everything. More then we expected.

  • 8.2

    The staff were incredible, very welcoming, not intrusive but always there when we needed anything. We loved the early morning game drives, amazing how many animals were so close to the lodge. The hippos right outside our tent were a highlight.

    Too crowded in the vehicles for the game drives. The set menus didn't have a healthy option that wasn't vegetarian.

  • 10.0

    I often travel for business and stay at 5 star hotels but I have never received a hospitality like the one we received in Fairmont Mara Safari Club. The staffs/service was just beyond expectations. From Carol in the front desk, to Moses the waitress or Maggi the masseur to our fantastic guide Jermaya - every one were brilliant! You will never find a staff without a big smile at any time of the day. The rooms were so well kept and beautiful and the property itself was in a good location as well. The moment we stepped out of the property we could see animals. The best part of our stay was the safaris of course only because of Jermaya who was fantastic! If you are going here to stay - make sure you ask for him as your guide!

    Since I am a picky eater, I wished they had more options to choose from the menu.

  • 6.2

    The beds

    Monkeys breaking in to tents

How to reach hotel

hotel Fairmont Mara Safari Club - Maasai Mara Maasai Mara location
Show big map »

Hotel Address:

Masai Mara, Maasai Mara, Kenya

Get directions
City Centre
  • Maasai Mara
    16.6 mi
Airports
  • Mara Lodges (MRE)
    25.6 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2008
  • Number of rooms:
    51

Hotel Awards

KenyanHOTEL AWARDSHighly RecommendedMaasai MaraFairmont Mara Safari Club

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Kenya

Use Badge